Posted by on Jul 30, 2021 in Advertising, Brand Strategy and Design, Digital Advertising, Integrated Marketing, Lead Generation, Marketing Automation, Marketing Content, Marketing Strategy, Social Media, Website Strategy | 0 comments

How to Create a Well-Planned White Paper

How to Create a Well-Planned White Paper

by Debra Harrsch

Do you know how important digital content is in your customer’s buying decision? I think by now we can all agree that it is a critical factor in moving your prospects forward on their journey. The word ‘content,’ however, covers quite a bit of territory – from email and blogs, to case studies and web content, to ads and white papers – and that is just some of today’s common content types.

Last March, I talked specifically about white papers in my Why White Papers are Important and How to Use Them blog post. I just saw a statistic in AZO Network’s Scientific Purchasing Survey – 2021 that puts a little more perspective around how important white papers are in your marketing toolbox. The survey found that nearly 75% of people viewed whitepapers as having an influence on their purchasing decision.

Just as a quick reminder, white papers are an essential part of your overall content strategy. They are the main asset that audiences researching and evaluating products are willing to trade their contact information for. Readers will expect the content to be educational and helpful – not promotional.

Remember that white papers should speak to a relevant topic that your customers view as a pain point. Your paper should also be presented in a way that shows your thought leadership on the subject. If these two elements are not a part of your project, why are you writing a white paper at all?

Since white papers are typically used for lead generation, it is critical that the topic you choose is one that readers are interested in. If it isn’t valuable, you won’t be able to drive traffic.

As I also mentioned in my last blog on white papers, you need to promote them just like any other content. Before you even write a white paper, you should plan how you’re going to disseminate it. Here are two thoughts on how you can use your new white paper:

  • Promote it as a download from your advertising to generate leads.
  • Share it with customers and prospects as a follow-up to sales engagements or trade show meetings.

Smart marketing partners will leverage the heck out of this content. Here are some of the ways Brandwidth Solutions uses white paper content. We:

  • Promote them via social media, repurpose the content as blog posts, and convert it into an original article for publication in third-party periodicals.
  • Create a lead-generating ad campaign – offering the paper as an asset.
  • Use it as part of an email nurturing campaign.
  • Include it in your newsletter.
  • Post it on your website (we prefer to gate it for more lead generation).
  • Look at the material with an eye towards converting it into a podcast or webinar.

Planning Your White Paper

White papers written by vendors are educational, informative, non-promotional papers that share expertise, perspective, and solutions for either specific or broad challenges their readers face (for example, “best green chemistry techniques” or “what are the benefits of outsourcing?”).

Last time we talked a little about how to structure a white paper. Here, I’ll show you how we create well-planned white papers for our life science and technology clients.

Scientists are used to lots of different kinds of papers – peer-reviewed articles, technical documents, and application notes, as examples. Because they are familiar with technical papers, your goal in developing a white paper should be to educate and inform your scientific audience in an area where you have expertise. White papers, when done well, help you build credibility with your target audience – especially as they look to you for guidance and information when researching products and services.

White Paper Length

Consider this: a 2018 DemandGen survey found that 61% of respondents share white papers with their colleagues. The survey also found that the majority of those surveyed (28%) spent 10-20 minutes with a white paper, while 24% spent just 5-10 minutes and only 16% spent more than 30 minutes.

The point of this data? Make sure your paper is easy to read and to the point.

I’ve seen white papers vary wildly in length, but we recommend around 2,000 words. This length keeps the information easily digestible, but with enough depth to help readers with their due diligence when investigating a product or service. If your topic is more complex, you can always create a two-part series.

What to Include

White papers are a vehicle for covering what questions readers should ask about a product or service, what to look for, primers on best practices…or to help them understand a product, service, process, or approach. Your white paper will share your point of view and solutions to the problem without being overly promotional. It’s your way of helping readers understand key information – all without using a hard-sell approach. This is what makes white papers a good lead generation tool. Customers and prospects are willing to register to download a white paper.

Because white papers need to add value, you must be very clear about what you have to say and why you want to contribute to the conversation when you start a project. Remember, white papers are not created using only your perspective. You must understand what the reader needs and what they will get from your content.

Our process helps you figure all of this out.

We start with a kick-off discovery call where we take time to find out about you and what you have to offer – what makes your expertise unique and valuable. We discover who you are trying to reach, what information they most want to know, and what you have to say about the topic.

And then, we dig in further, following up with an interview(s) of your subject matter expert(s). We choose one of our writers who is best suited to work with you. They then develop an outline, and after your approval, get to work on writing a white paper that best serves your prospects’ needs.

Whether your audience is highly technical and scientific, or business decision-makers focused getting comfortable with your offering, your white paper needs to be well-written. You must craft it in the right tone and style for your audience, and it must be engaging – or they won’t read it. We believe that a good design, with informative graphics wherever possible, is part of the process of engaging readers and should be part of any white paper project.

And Finally…

We make sure your white paper has a compelling call-to-action. Never forget to tell your reader what they should do next! Once you have reviewed and approved the content, you’ll have a well-written asset that can be used not only for lead gen but as the basis for additional content marketing.

White papers are just one tool in your marketing toolbox, but they are an important one! They are an authoritative voice from your company – designed to be a persuasive document that builds credibility and moves your prospect along their journey in discovering your solutions. When you marry the white paper to other forms of communication for an integrated approach, you help your readers see the value you bring to their challenge.

Considerable time and effort go into creating a white paper that can be used for multiple content marketing purposes. If your team needs assistance, we’re here to help. Give us a call to learn more.

Brandwidth Solutions serves the healthcare, life sciences, technology, and contract pharma industries. We work with companies that want to make the most of their marketing – who want their marketing empowered to help drive leads – and ultimately sales. If you want to move your product or service forward in a smart way, we want to work with you. Call us at 215.997.8575.

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Posted by on Apr 30, 2021 in Advertising, Brand Strategy and Design, Digital Advertising, Integrated Marketing, Marketing Automation, Marketing Content, Marketing Strategy, Social Media, Website Strategy | 0 comments

How to Implement Integrated Marketing in Your Organization

How to Implement Integrated Marketing

by Debra Harrsch

Marketing covers a lot of territory these days, and it’s easy to get confused about what you should do and when – never mind the abundance of tools to help you execute your ideas. Perhaps more important than making all those individual decisions is launching your marketing activities with an integrated marketing approach.

An integrated marketing approach ensures that you provide a consistent experience with your brand to your customers. Think about it. If you deliver multiple messages across marketing channels, you’ll confuse your customers instead of achieving brand awareness or the leads you need to meet your revenue goals.

Integrated marketing always starts with your messaging

Whether you’re selling a product or a service, marketing always starts with your messaging. Your messaging must be targeted and remain consistent across every marketing channel from your website, to email marketing, to advertising, to social media, and across all of your content assets. It’s not until you have the messaging for all your buyer personas nailed down that you build out the engine to drive your marcom plan.

Building an integrated marketing plan

I love analogies, and I think about integrated marketing plans in terms of a car engine. There are many moving parts in a car engine, and we all know that a car will not work if a part of your engine is either missing or not working properly. You can’t move forward if every part of that engine isn’t running smoothly.

The same thing is true of integrated marketing plans.

You’re building a marketing engine to accelerate your business. In creating your marketing engine, you’ll need to assemble all your marketing choices and assets into a cohesive plan. You want to make sure all parts of that engine – from your social media and website to your white papers, case studies, videos, and podcasts – are working together to propel your business forward.

And you need to remember that while you can build an engine, you can’t expect it to drive anywhere unless you maintain it. It will need oil and gas (or electricity), and it will need to be monitored and tuned-up periodically.

Marketing is the engine that will take your sales team to where they need to be

You’ll maintain your marketing engine based on shifts in market trends and on what your sales team is saying. The business development team is closest to your customers. Because the marketing department isn’t always in the room when sales is doing their pitches, it’s essential to have ongoing conversations with them. Open communications allow you to understand what sales is seeing and what kinds of questions the customers are asking. One of the most beneficial moves any marketing department can make is to work together with the sales team.

(I find that going to trade shows with our customers and listening to them pitch is incredibly important, and it helps laser-target their marketing campaigns.)

Engine building sounds complicated

Do you need to build a turbocharged marketing engine to get started?

No. I think the best integrated marketing plans start simple and grow from there. We don’t start with a Lamborghini. We begin with a little Honda Fit. Marketing engines need to start simple, and then you can keep upgrading the plan. We do get to the turbocharged engine, but that level of work isn’t going to happen in a few months.

As you are building your marketing plan, you’ll need to keep in mind that you may need to create multiple engines. This will be the case if you sell into different markets or deliver products or services with a complex buying process (for example, many people in a company are involved in the buying decision). In these cases, you’ll need to build engines that speak to the different personas involved in that process. For instance, if the chemist, the IT department, and procurement are involved, you’ll want your brand messaging to address each of those people and their unique challenges or concerns in your marketing.

The point is to put the most efficient and robust lead-generating engine together. To do that, you need to review your assets, figure out where you are, and figure out what has to change. Ask yourself if there is anything that needs fixing, if you need to add assets to your mix, or if you need to repurpose older content?

What’s in a plan?

We know that the engine parts include all your marketing elements like social media, website, white papers, blog posts, case studies, videos, podcasts and ads, etc. But, it doesn’t just include the elements themselves. It also includes where you are placing those elements.

For example, you may decide to use print and digital ads to target that chemist I mentioned above. The marketing action isn’t just a matter of developing the creative for the ads.

When you use an integrated marketing approach it means that the ad in question has the right messaging for the chemist’s stage in the buyer’s journey, along with a landing page which completes the marketing message in the ad – and drives the chemist through to a back-end asset (such as a white paper) that moves them forward on their journey. It also means that the ad creative may be used in social media, and that the white paper may be developed into a blog post and organic social media content to drive the chemist to the landing page and white paper.

Do you see how by keeping your messaging tight and assets working together, you are able to explain the full story of your product or service to your customers and help them in the journey to buy? You’re also able to re-use and repurpose your marketing assets, which can help your budget stretch further.

Everything works together and drives leads

Let me share a case study with you. We have a software client who has seven distinct vertical markets. Those range from highly regulated pharma to oil and gas (O&G) to food and beverage (F&B). We need to build integrated plans for each of those verticals, so we treat them as separate engines.

When we built the plan for the pharma vertical, for instance, we didn’t just look at building ads. We built a messaging platform for the personas in that vertical. And then we built the assets for that vertical. In this buying process, there are multiple personas. They have a chemist and a senior lab director who both need to solve a scientific problem. There is an IT department that has to integrate the software with other internal systems. And there is the procurement office which is not intimately involved in the science.

Expanding this thinking across their business for each vertical’s plan, we created ad campaigns to use across all of their marketing opportunities – from Google display ads to digital and print publication ads, to podcast and webinar sponsorships. We also created videos, white papers, case studies, brochures, tech sheets, and PR based on new offers that have been launched in each vertical. We made sure that all of these elements worked together across every channel, from advertising to social media to trade journals to audio and visual media.

When we built their campaign for the year, that campaign flowed throughout all six verticals. It looked slightly different for O&G than it did for pharma, but it has the same theme and the same energy driving it forward.

(You may not realize it, but ad campaigns have longer legs than you might think. You don’t have to change your ad campaign every year. I know people will say to me, “oh, you know, we’ve seen that for a while.” Yes, maybe you’ve seen it for a while, but your customers/prospects may not have.)

The result?

Last quarter we generated more than 1,600 leads with 55 requests for demos and an RFQ from our digital pharma campaign. In addition, we had 64 Google search phone calls last quarter requesting demos.

Keep it running and producing leads

And just like tuning up an engine – to keep your plan operating smoothly and getting you everywhere you want to go – you need to run diagnostics on your marketing actions and measure performance.

When you’re measuring your ROI, keep in mind that the challenge in marketing is people need to see things six to eight times before they react to it or remember it. Your ROI may in fact be attributable to several of your activities. For example, you may not know if the first ad you ran made the difference or if it was the non-promotional thought leadership article that ultimately drove the lead conversion – or if it was a combination of four or five different marketing actions you took that made the difference in your prospect’s mind. This is why it is called a buyer’s journey, moving from “aware” to “consider” to “buy.”

Drive your business forward with integrated marketing

Marketing’s job is to produce leads to help propel your business forward. But, to drive anything forward, you need an engine. That engine is your integrated marketing plan.

If you need help developing an integrated marketing plan to drive your business forward, give us at call.

Brandwidth Solutions serves the healthcare, life sciences, technology, and contract pharma industries. We work with companies that want to make the most of their marketing – that want their marketing empowered to help drive leads – and ultimately sales. If you want to move your product or service forward in a smart way, we want to work with you. Call us at 215.997.8575.

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Posted by on Feb 15, 2021 in Advertising, Digital Advertising, Marketing Automation, Marketing Strategy, Social Media, Website Strategy | 0 comments

Going Further with Google Display Ads

by Scott Fuhr

As we’re well into month two of our 2021 journey we’re seeing incredible shifts to digital channels as ways to reach customers through our marketing efforts. Let’s continue to re-evaluate our marketing approaches in this all-new pandemic world.

One way to join the digital shift is by leveraging the power of Google.

It’s widely acknowledged that Google is the best and biggest search engine in the world and it could hence write its own book on creating and managing paid digital ad programs. As such, the fact remains that digital ads can be a major force in creating differentiation – especially in an environment where an online presence is paramount in lieu of in-person events.

We’ve already touched on getting started with Google search ads (formerly known as “AdWords”) – and these ads should, without a doubt, be included in today’s mix to create exposure for your business-to-business company. A mix that further includes many other vehicles in your ad spend, social media and of course email marketing.

As a reminder, Google search ads are text-based and appear above the organic listings on the search engine results page when you search for specific terms in the Google.com search window. Here’s an example of what a paid Google search ad looks like after typing in “office chair” into the search box:

In a nutshell, the organic search results are the naturally occurring listings served-up by an online vehicle’s content and SEO optimization (think your website) and are not paid placements.

Introducing the Display Ad

Another type of Google ad is the display ad, and that’s what we’ll look at now.

Google display ads are graphics that show up on websites in its network. They will appear while you’re on your bank’s website, for instance, to increase awareness of a product that Google believes you’ll be interested in.

Here’s what a display ad can look like, in a billboard style:

Google tries to determine which sites are most relevant to your audience. It does this based on what it knows about an individual’s profile, search history, and what the ad creators have submitted for examples of sites they believe your demographic would be interested in or have already searched for in the past.

The technology is complicated. However, if we take a step back and realize that just ten years ago many considered this type of “matching” technology to be relatively new, Google has committed every year since to consistently improve the targeting technology.

As such, this is where the power of display ads can be seen. These ads can offer a much cheaper CPC (or cost-per-click) than search ads. And, if you have a goal to build awareness for your brand, these ads can reach prospects as they travel around the web and will keep you – not your competitors – top of mind.

Tip: An example from one our clients shows a Google display ad last quarter in a particular category had a CPC that was five times less than the CPC of the Google search ad.

When creating a display ad, set some time aside. Google requires four graphic images, and text for a short headline (up to five versions), a long headline, and descriptions (up to five versions). All of these elements depend upon what your ad is offering. For example, are you offering a white paper download, or a free product trial, or a way to contact a representative for a conversation?

Here’s another example of a Google display ad, in a box style:

Tip: To see many more samples, try Googling “examples of Google display ads” and comb through a few to get an idea for what your ads should look like. Make sure the look and feel match your organization’s overall branding guidelines to create a more seamless experience for the user.

Selecting the Audience

For the audience, you input key terms (formerly “keywords”) that describe topics you believe your prospects are interested in or have purchase intentions around, and you can even list other websites you believe they would be likely to visit.

Tips: For help with determining what key terms to input, research terms that are popular with visitors and that are being used by your competitors. One tool to use for this is SpyFu, which has a free option. Just sign-up, put in a website, and take a look at its available ad data. Another tool is Google’s own keyword planner – which can even estimate what the historic search volume is for a term.

What Am I Supposed to Do?

While you’re creating your ad, it’s also time to think about what you want your prospect to do when they click on your ad – your call-to-action (CTA). This will depend upon the thinking you did a few paragraphs back, where you determined what you’re going to offer in the ad.

At Brandwidth Solutions we most often create Google display ads for companies that offer an exclusive piece of content, like a white paper download. We take them to a landing page in their marketing automation system, and they can complete a form on that landing page to download the white paper (a PDF document). In the process, we track them in their marketing automation system as a lead and the information can be uploaded automatically into the client’s CRM.

Your CTA may differ if your ad is about registering for an event, for instance. In that case, your ad may take a prospective attendee to an event registration page.

Time to Bid

As we mentioned above, Google Ads are based on a CPC model. This means you only pay for each click on your ad.

You can start your bidding by selecting a bid strategy that is based upon your campaign objectives. Your goals might be to garner impressions or to simply get web visitors. While bidding consists of some mix of trial and error, analysis, and constant adjustment, a good place to start is with the “maximize conversions” strategy. Google will help you constantly adjust to the best maximum bid automatically by leveraging its growing machine learning engine.

You can learn more about bidding here.

Google Power

Ready to try the display ads? Let us know how it’s going. If you’d like us to help you out and devise a strategy for your B2B goals, contact us now.

Brandwidth Solutions serves the healthcare, life sciences, technology, and contract pharma industries. We work with companies that want to make the most of their marketing that want their marketing empowered to help drive leads and ultimately sales. If you want to move your product or service forward in a smart way, we want to work with you. Call us at 215.997.8575.

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Posted by on Jan 4, 2021 in Advertising, Brand Strategy and Design, Digital Advertising, Integrated Marketing, Lead Generation, Marketing Automation, Marketing Content, Marketing Strategy, Social Media, Tradeshows | 0 comments

Why You Should Take a Breath and Re-evaluate Your Marketing Plans

by Deb Harrsch

Welcome to January 2021! It’s finally here.

We’ve made it through the holidays. We figured out how to visit with our families and how to be safe doing so. We’re still in the midst of this major wave of COVID-19 and we’re all eagerly awaiting vaccines to make life a little easier.

Now, your boss wants to know, “What are we doing for marketing in 2021?”

Before you start reeling off a list of marketing activities, let’s stop for a minute. I think that while you may have started the 2021 planning process in December, this particular January it’s important to take a breath and reset your expectations. I know there is still uncertainty as to what this year will serve up.

We do know we are still in a world where digital communications are the primary marketing method, and that’s not going to begin to shift until at least the second half of 2021. You also must keep in mind that some things will never go back 100% to how we used to market.

So, How Are You Going to Tackle 2021?

Your 2021 marketing will be a combination of how we marketed before the pandemic and what we did last year.

You began a digital rebirth and learned how to function in a virtual world last year, and that same buyer behavior is going to continue this year. This January, you should start your marketing planning with a re-evaluation of where you are now. Have a look at the assets you created last year. Review the work you did around your buyer personas and what your customers’ awareness-consider-buy journey is today.

Take a deep breath and first make sure you’ve matched each persona’s awareness-consider-buy journey with strong calls to action. Then lay out all the assets you have and map them to the journey.

Applying Your New Marketing Skills

Now it’s time to figure out how to apply all the new skill sets you learned about last year – and how you are going to implement them going forward. If you need a refresh on those skills, check out these blog posts:

Next you’ll begin building out – and documenting – your marketing strategy and the implementation plan. This is where integrated marketing is most important, because you can think through and use all the marketing tools in your toolbox. Be sure that you have everything working together and working toward the same goal – your web copy, your white papers, your case studies, and your videos.

2021 Strategies

In 2021 and beyond you’ll need to outline strategies for both virtual marketing and in-person marketing as we start working our way back to in-person meetings. We need to keep in mind that we might be able to attend trade shows in the second half of the year once vaccines are available, but that is up in the air for now.

But, remember that even if we do get to attend trade shows in-person, they will likely never again look the way they did in 2019. In 2021 at least, they will probably become a hybrid model of virtual and in-person. I think that every single one of us over the course of this past year has realized how important the personal touch really is. We’ve tried to duplicate it with virtual events and tried to do it with Zoom calls and it has worked to some degree, but we all know that shaking hands and being together on the trade show floor is important.

There are several good things that have come out of adapting to pandemic lockdowns, however. The situation has given us an opportunity this last year to increase our marketing toolkits, whether it’s:

  • creating assets like white papers and case studies
  • learning to use social media to increase brand awareness and leads
  • reviewing our traditional marketing
  • building story videos, proof point videos, and how-we-work videos
  • or experiencing the cool technologies that build virtual trade shows.

I think that you should be rolling out and using all the new tools in your toolbox both while we’re at virtual trade shows, and when attending in-person trade shows. We’ve talked to clients for a long time about building video tools or interactive marketing tools. Some have executed and some have not, while others are in the process of building those tools. If we consider that at least the first half of your year is still virtual, then you need to dive in and do some videos or podcasting so it’s available in your toolkit.

Let’s Get Going!

We endured a lot last year. We’re still working on coming to grips with the pandemic. We continued building our businesses. We tried to figure out what we needed on the fly. But, we are starting to see a little light at the end of a long tunnel and it’s time to implement some of the strategies we worked on last year. Lay it out and make sure your plans are tight.

If you need help, give us a call.

Brandwidth Solutions serves the healthcare, life sciences, energy, and contract pharma industries. We work with companies that want to make the most of their marketing – who want their marketing empowered to help drive leads – and ultimately sales. If you want to move your product or service forward in a smart way, we want to work with you. Call us at 215.997.8575.

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Posted by on Nov 6, 2020 in Advertising, Digital Advertising, Lead Generation, Marketing Automation, Marketing Content, Marketing Strategy | 0 comments

How to Improve Your Ad ROI with Landing Pages

by Deb Harrsch

Do you remember when every ad pointed to a company’s home page on their website? It wasn’t all that long ago either – especially for B2B companies in the life sciences and software industries.

Did you ever experience that? When you clicked on a web address listed in an ad and landed on a home page, did you feel lost and left wondering what on earth you were supposed to do next?

That particular use of an ad spend always frustrated me and left me asking customers, “What do you want visitors to do?” The response I used to receive was typically, “What do you mean, what do I want them to do?”

Yikes!

If you expect to show an ROI for your ad spend, you’ve got to do more than drop an interested visitor on a random web page with no instructions.

What you’ve got to do is ‘marry’ the ad to a landing page. That landing page needs to:

  • Look the same as the ad your potential customers viewed
  • Finish your marketing message from your ad
  • Tell the visitor what they should do next

It’s only by helping your visitor finish their journey that you’ll produce a measurable ROI from your ad spend.

What is a Landing Page?

Let’s begin with some basics. A landing page is a web page built specifically for an ad campaign. It is the spot on your website where someone lands (hence “landing” page) after they have clicked on the link in your ad. It has one goal – to deliver the call-to-action (CTA) of your ad campaign.

Whether your ad is a print ad, Google display ad, a digital ad from a trade publication or a LinkedIn ad, in every single case it will drive to a specific landing page to finish your marketing message and deliver your CTA.

The call-to-action is almost always a form for potential customers to download an asset that will provide them with information they need. Assets include white papers and/or case studies – these are the deliverables for any kind of advertising campaign. The trick is this: you cannot ask people to register for a case study, it would be like asking people to register for a brochure. The best practice is to provide both. Remember, at the end of the day it is about lead generation.

Every single ad should drive to a landing page. In this time of COVID marketing, the landing page has become so much more important than ever before.

There is no option, you’ve got to use them.

Why You Need a Landing Page

Your print or digital ads can’t just drop a prospect onto your website home page – or even a product page. If they do, your prospect will be lost. They won’t know what they are supposed to do next and you won’t capture their information. Your lead generation opportunity will be lost – and also the ROI on your ad spend.

A landing page does the heavy lifting in guiding ad prospects through the journey from your ad to your lead generation tool to your website and its content. It does three things for you remarkably well:

  • One, it finishes your marketing message
  • Two, it guides your customer and prospect on their journey
  • And three, it’s rich in SEO

Here’s what I mean: the prospect clicks on the link in your digital ad or types in a vanity URL and travels to your landing page. The copy on your landing page finishes your message to the prospect and tells them what to do next (e.g. fill out the download form for your white paper). They’ll receive the white paper, and you’ll receive their contact information for follow-up. They’ll then follow the marketing path you set up within your website for them to explore.

In addition, search engines see every display ad or digital ad. And when they touch that ad, they follow the link that goes to your landing page. When search engines get to the landing page, they then follow the links on the landing page to the next step. For instance, if you’re sending them to a case study, it takes them there. If you’re taking them to a blog post, it takes them there. It’s a very rich source of organic SEO.

Where Do You Build a Landing Page?

There are two places where you can create your landing pages. One is inside your marketing automation platform. The other is inside your website.

The easiest – and most comprehensive way is through a marketing platform such as Marketo, Eloqua, HubSpot or SharpSpring. Some of our clients have marketing automation tools and we build landing pages in their specific platforms. But, we also have some clients that don’t have a marketing automation tool and we can use their website to help them meet their goals.

Most marketing automation platforms interface with your CRM systems and can track exactly who submits their information on the landing page’s download form. This gives you the ability to log and follow all these interested parties and allows your sales team to follow-up with the people who downloaded your content. You can also use this data to create an email marketing campaign which offers another related piece of content or even create an ongoing drip campaign. In addition, you can see real-time how your ad is doing without waiting for the publication to let you know weeks after the ad ran.

Many companies don’t have a marketing automation platform. While we do recommend one – and there are many reasonably priced ones available now – if a customer does not have one and doesn’t wish to use one, the default is to build the landing page on their website. If your website is developed using a content management system, like WordPress, this is a good substitute and it worked well for one of our clients.

One of our pharma clients didn’t have an automation platform, but did have a WordPress website. We were running an extensive ad campaign for them and needed a landing page. Our goal was to take prospects on a journey and focus the marketing message while ensuring we captured valuable leads. Because their website was WordPress, we had the flexibility to build the landing page right inside their site. The WordPress content management platform allowed us to create and publish a page that was only available to visitors through a unique URL or by clicking on a link in a digital ad.

There is one challenge to building landing pages within a website. It’s more difficult to create what we call ‘clones.’ Essentially, we create one landing page for the ad campaign and make copies of that page – each with a unique URL. Each cloned page with its unique address is assigned to individual ads. While this is more easily managed in a marketing automation platform, it still helps your website’s SEO and finishes your marketing message. It’s also a way to keep costs down.

3 Reasons Why You Need a Separate Landing Page for Each Ad

Why do you want to clone the same landing page? Doesn’t that get messy? Why would you want that many versions of the same page?

Well, no – it’s actually not messy and the reason behind why you want that many versions of the same page speaks to tracking and measurement. You do want to know exactly how each ad performs, don’t you?

I know that when I run ad campaigns for our clients, I want to know – and so do they!

Whether you’re placing print ads or digital ads, you should always create a landing with a specific URL for each ad placement. If you have the same ad in multiple places, but a different URL for each one, you’ll be able to tell which ad placement performed best.

This unique-URL-by-ad-placement approach also serves to measure any A/B testing of ads you do. Say you create two versions of an ad in your campaign and those two ads are placed in the same publication – but you use the same landing page for both. How do you know which performed better?

You won’t.

The only way to differentiate the A version from the B version’s performance is by using a different landing page.

Another reason you want to create specific landing pages is because publications can only tell you what your open rate was and that you received a certain number of click-throughs. (If you are running a gated white paper promotion, the publication will also provide you with a spreadsheet of names.)

Having individual landing pages is smart marketing and you get immediate monthly confirmation of what’s happening, what’s working, and what’s not working. By having your own landing pages, you receive far more data on your campaign, faster. With specific landing pages, you’ll be able to tell exactly who downloaded which asset from the landing page.

One of our clients is a software company with a product that helps labs dealing with COVID-19 research and testing. We placed several ads targeting different audiences. For our first one, we placed a digital publication ad which targeted researchers struggling to find good solutions to help them with the increases in COVID testing. The landing page had a custom URL specific to the ad placement and had 30 downloads. Another ad targeted professionals grappling with how to test their employees for COVID. This was also a digital publication ad with a different publication. This landing page also had a unique URL and had 22 downloads. That same client ran a promotion where the publication created and hosted a landing page for our client. That landing page produced 27 downloads. Having individual landing pages provides instantaneous data on our ads – and how each one is performing at any given time.

What Do You Need to Build an Ad Campaign that Delivers?

As I mentioned, in addition to targeted ad copy and proper ad placement, you’ll need landing pages and assets to deliver measurable ROI on your ad campaign.

But, what are some of the key things you need to do when you create your landing page?

  • Landing page content should be tailored to your ad placement.

You’ll want to be sure you customize the copy and download offering to match the audience of each ad. For example, don’t create copy on the landing page focused on what software needs a researcher wants if the landing page is linked to an ad targeting non-research people (such as an HR professional).

  • Match your download asset to the ad and make it exclusive!

The topic of your downloadable asset (like a white paper) should match what the landing page copy is talking about and offer exclusivity. For example, your download should be created from original content produced by your company that the prospect wouldn’t be able to get by going to your competitor. You can use your company’s mined data to create a white paper and prospects wouldn’t be able to get that information anywhere else.

  • Update your landing pages.

The beauty of landing pages is that they can be updated at any time. As your campaign progresses and you learn more about what works, you can update landing pages to reflect that learning.

Still have questions about landing pages and ads? Give us a call!

Brandwidth Solutions serves the healthcare, life sciences, energy, and contract pharma industries. We work with companies that want to make the most of their marketing – who want their marketing empowered to help drive leads – and ultimately sales. If you want to move your product or service forward in a smart way, we want to work with you. Call us at 215.997.8575.

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Posted by on Mar 26, 2020 in Advertising, Digital Advertising, Integrated Marketing, Lead Generation, Marketing Automation, Marketing Content, Marketing Strategy, Social Media | 0 comments

Marketing in Uncertain Times: Should You Do It?

For Ideas from Brandwidth Solutions on marketing during coronavirus or a crisis, read on.

by Deb Harrsch

The coronavirus COVID-19 has thrown all of us off course seemingly overnight. Every marketing department has been stuck in crisis mode for almost a month now (depending on your industry and global location). We’ve had trade shows cancelled or postponed until Q3. We’ve had marketing campaigns planned and ready to execute which no longer make sense. Fear, confusion, and paralysis about what to do next is the order of the day in our remote offices.

That was okay – initially. We all need to adjust to new realities.

Now, however, it’s time to ask: “How am I going to make up for the leads I’m not going to get at the trade show?”

A lot of audiences, especially in the pharma and the healthcare world, don’t want you in their offices. Many have sent their employees home. In healthcare settings, they don’t want you coming into their offices for sales calls. In the B2B space, we miss out when we don’t have the face-to-face meeting.

Right now, the marketing field is level. Your competitors are dealing with the exact same situation. They are also not able to walk into hospitals or pharma companies for sales calls either. You’re all in the same boat. It’s not like your competitor can get a leg up on you because they’re not travelling either.

Don’t be afraid.

Over the past few weeks, I’ve seen the following quote from JFK a lot – on social media, in articles and newsletters:

“When written in Chinese, the word ‘crisis’ is composed of two characters. One represents danger and the other represents opportunity.”

It’s a great quote and perfect for the times in which we find ourselves now. This is when you need to move from the scary part of the crisis to the opportunity side of the crisis. Your marketing department needs to reframe this crisis as an opportunity.

Marketing During a Crisis: Shifting Mindsets

We need to shift our mindset from panic to opportunity. Doing something differently always feels dangerous somehow – even if it’s not.

The first step is to take a deep breath, step back, and survey your marketing landscape. You need to assess what you had scheduled in your marketing plan. I know you already started implementing it in January – before you knew about this crisis – and before you knew all your trade shows were going to be cancelled.

But, guess what? Your competitors are also stepping back and figuring out a way around the hand we’ve been dealt. Your job is to do it sooner and spend less time in crisis mode.

You aren’t alone, though. You can work with your agency to figure it all out. It’s time to prioritize what you’ve got to deal with immediately and what still works from your plan. Then you need to make a new plan for the rest of the year. That’s when you can go to your boss with a solid plan.

Part of that “taking a step back and taking a breath” is shifting your marketing mindset from crisis reaction to opportunity. This is where you can show-off your marketing skills and try new tools and tactics. Doing something new is fun and exciting – and can potentially pay big dividends.

What to do first? Asset Audits and Internal Relationships

First up is an asset audit. What marketing tools do you have? What content assets do you have? Part of that asset audit needs to be conversations with your new best friends – your sales team. Who better to tell you what your prospects need than the folks who talk to them all the time?

Now that those trade shows and onsite meetings are cancelled for the next few months, your sales team has some idle time on their hands. Yes, they’ll be making phone calls instead, but they will have time to talk to you.

So talk with your sales team. They may be able to tell you what you’re missing in your marketing toolbox, what literature they need, what case studies they need, what white papers they’re looking for, and what application notes they need. They can tell you all of that.

The other key activity your sales team has time for now is the CRM (customer relationship management) system.

Yup, it’s time to update the big scary CRM! But, you need to frame the need properly with sales. Don’t just say, “Oh, you haven’t updated the CRM in the last few months.”

You’ve got to explain why. Say: “Because we are now in a position where we can’t meet our customers at trade shows, we need our CRM to be complete. We need to know what people are interested in and the last time you talked to them. Please use this time so we can leverage it from a marketing perspective to help you.” Let them know that their efforts in updating the CRM can help you build lead generation and nurturing campaigns to both your customers and your prospects.

This is a golden opportunity to forge new relationships and solid partnerships between sales and marketing departments (for more on why they should be best friends, check out this post).

Questions to Develop a New Marketing Plan

Since the marketing plan you developed and budgeted for last year isn’t 100% viable any longer, you need to ask yourself some questions. The key question is: “How am I going to help my sales team – who can’t get on a plane – reach their audience?”

The next question is: “What tools do I have that I can use to make up those leads?” This is a time that gives you an opportunity to assess new tools to add to your marketing toolbox.

You also need to look at whether you can find your sales team tools to help them communicate, such as conferencing methods or virtual meetings. We have clients who hold user group meetings. If they can’t switch the date, and it can’t be held live – we need to look at switching over to a virtual model and stream it.

As you figure out how you’re going to make up those leads and what tools you’re going to use, you’re likely going to find that you’ll need more collateral. You’re going to need more assets to share and you’re going to need more conversation.

Now, how are you going to fund tool and collateral development? That might, for once, actually be the easiest part.

Repurposing Your Marketing Budget

Are you asking how you’re going to fund the changes in your marketing tactics? Well, there’s one spot where you’ve got quite a lot of marketing dollars that aren’t going to be used – trade shows, travel, and the related activities.

If your trade shows have been cancelled, there are a couple of areas where you can find budget. For instance, if you hadn’t finished paying for the trade show, there’s some money there. Then there is the travel, the promotion, the ads and you had email marketing scheduled, PR – all of that is now “found budget” you can repurpose to fund your new marketing tactics.

So repurpose those funds, use those blasts for a different campaign, and have dialogues with publications on how you can reach their audiences.

What Can You Do Differently?

If you’re not used to being able to think outside the box, here are a few tactics you can use.

  • B2B Social Media: You’re going to have to rely on social media to keep conversations going, but you’re going to need assets to do it. So all of those collateral pieces your sales team told you about in your asset audit? The case studies, white papers, application notes, and literature – you’ll need to start creating all of that in order to use it for social media, email, and advertising.
  • Digital and Print Advertising with Downloads: It’s not advertising as usual anymore. Whenever you run an ad, whether it’s print or digital, make sure you’ve got an engaging landing page – and make sure the prospect can download something valuable to their buying journey.
  • Comprehensive Email Marketing: Start building your own list. Don’t just rely on list rentals. Then build email campaigns using your new assets. After webinars (see below), follow-up with lead nurturing campaigns. And when trade shows come back (and they will), use your email list to promote, follow-up, and nurture.
  • Webinars: Use webinars more. Or start using webinars. It’s basically a trade show in a box!

But, when you’re doing a webinar, make sure it’s not a hard sales pitch with only your company doing the talking. We’ve found the most successful way of running a webinar is for the host company to speak for a very short time, with one of their customers doing the bulk of the presentation. You will always have more interest and registrations if your webinar shows people what your company can do from a customer’s point of view.

And Finally, a Note of Encouragement

We can’t forget that we are in a global crisis and we need to be sensitive to what our customers and prospects are dealing with, but this is a perfect opportunity to develop your sales and marketing organizations. At the end of this – as hard as this is – you are going to have a stronger marketing department.

And remember, during the Great Depression, the companies that marketed through it were stronger on the other end. Now, we’re not in a depression (at least not yet), but globally – just like the Great Depression – we are all in it together.

Don’t back away. Don’t be frightened of it, and don’t let anybody keep you stuck in crisis mode. There are some things you’re going to have to do that are pretty critical now, but take a breath and make a plan.

Don’t let the coronavirus quarantine your marketing efforts. Whether you need help assessing how the coronavirus could impact your upcoming marketing campaigns or guidance on what opportunities your marketing department can take advantage of, let’s connect and talk about how we can help.

Brandwidth Solutions serves the healthcare, life sciences, energy, and contract pharma industries. We work with companies that want to make the most of their marketing – who want their marketing empowered to help drive leads – and ultimately sales. If you want to move your product or service forward in a smart way, we want to work with you. Call us at 215.997.8575.

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